Order and Inquiry Letter

1.   Order Letter

Definition :

Otherwise known as an order letter, a letter of order is a document that confirms the details of a purchase of goods or services from one party to another. It usually includes more information about what you are ordering, like quantity, model number, or color, the payment terms, and the matter in which the products are to be shipped. When the recipient receives this letter, they will process the order and send the merchandise.

Example :

August 1, 2002
Mrs. Rose Ramos
MGT Marketing
Abucay, Bataan
Dear Mrs. Rose:
Enclosed is a money order for two hundred dollar ($200) in return for which please send me by parcel post:
1 piece bathing suit, navy blue and white, size 33, No. H61 – $60.00
1 pair of white canvas tennis shoes, crepe soles, size 4, C width – $40.00

1 Tilden tennis rocket, green and white trim, green strings, wt. 13 oz., handle 4 inches – $45.00

1 grey sweater, V-neck, size 28, No. B25 – $55.00
Please send these articles within five days.

Very truly yours,

Mr. Roderick Santos

2.   Inquiry Letter 
 
Definition :

A document requesting information sent on behalf of an individual or an organisation for their own respective purposes, which can be mutually beneficial to the recipient and the sender.

The term ‘Inquiry’ is same as ‘Enquiry’. The former is more commonly used in U.S. and the latter one is more common in U.K. There are some other terms which represent the letters; these are Letter of Intent, Letter of Interest, Query letter, Prospecting Letter, Pre-proposal Letter and Concept Paper. The term ‘Cover Letter’, ‘Business Letter’, ‘Request Letter’ and ‘Sales Letter’ is also applied to an inquiry letter especially when the objective is same as that of letter for inquiry.

Example :

2 December, 2002

PT. ABDURAHMAN PERSADA

Jl. Ujung Harapan Raya No. 57

Kab.Bekasi

                                        

PT. PRIMA NUGROHO

Jl. Krakatau Blok A7 No.43

Bekasi Timur

Dear Sir or Madam,

We saw your product at International Design of Shoes Fair in Mega Bekasi on 1 December 2002 and made interested us.

Please send types of sample, the terms and catalogue of the shoes. If the cost is low and the types of sample are interesting, we will order your product.

We are looking forward to receiving your reply soon.

Yours faithfully,

Deni Soeltoni
Head of Distributor